FAQ

Check out our Frequently Asked Questions below. If you still need help please contact us.

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Where is Cake Topper Co Located

Cake Topper Co is located on the Sunny Gold Coast. We are an online only store and we ship Australia wide

I have placed an order, what happens now?

Rest Assured we have received your order. If we have any questions we will reach out via email. Otherwise your order will ship in about 5 business days

What does Shipping cost?

Standard shipping is $10, this usually takes 5-8 business days once your order is sent.

Express shipping is $15, this usually takes 1-3 business days once your order is sent.

There is an option during check out if you wish to have your order rushed plus express posted.

Can I collect?

Yes! We offer click and collect from our office in Pimpama, QLD.
To collect an order, please place your order online and select Pick Up at the checkout.


Orders can be collected weekday mornings between 9:30am – 11am.

Please wait to hear from us via email to confirm your order is ready.

Do we send proofs?

We only send proofs for custom orders. All standard orders on the website are made in the same fonts as shown in the pictures. Different names will end up showing different sizings and we will contact you if the usual font on a topper doesn't suit a name.